Today I wanna say something..........!!!!!!

It was a normal day, infact a normal weekend, I was sitting in a coffee shop with my best friend, and we have been together right from our school days. We were busy discussing about our present lives, our schedules, work, social matters, politics etc etc. We generally love to share each and everything and I feel a coffee shop is a best place to meet up our pals. She started the topic after having a bite of chocolate cookie, "my younger brother Sameer, he has completed his graduation and u know what? He wants to join a Call Centre!!! Can u believe this" I said, "Pooja, It’s just a Call Centre, relax he is not planning to join any terrorist group and have no plans to became a terrorist. Why r u over reacting?"She intureppted,"Vidhi, what are you saying this? I can’t believe, how can you support someone who wants to work in a call centre? You know what is a call centre? night shifts, health problems, no social respect, high chances on him to be a drug addicted , have you not seen the guys out side the call centre taking drugs, smoking complete alcoholic people and at the end of the day what do they learn ? Nothing, complete zero. No B schools will consider any BPO experience, no companies will hire a person at a senior level on a basis of his Call centre experience.........nothing doing, he is a dumbo, he does not have any sense to take decisions, dad has already decided he will be giving MBA entrance exams in this last quarter and will go for an MBA and that’s final!!!!. “Pooja said all this without a single break and after listening to all this I just said 1 sentence, "Pooja, try once you can beat Shankar Mahadevan for breathless .....” She was looking complete blank, I was able to read her mind, she was angry on me, she was quite but her eyes said lots of things, the very obvious thing which I read is "Vidhi, I am discussing something so important and you are busy cracking jokes......" and this was the same sentence she repeated after 30 seconds, pooja said,"Vidhi, I am discussing something so important and you are busy cracking jokes....". I said, "no dear, I am busy reading your mind, I know you inside out, I know how you think and how you react on some particular topics in life, but, this time its not for you, Pooja remember you can suggest sameer, you can guide him but no one can force him, I know sameer, he is no more a kid, If he has decided something about his career he must have at least thought 10 times over it. ......"and she interrupted in between, no no no .... No Call Centre please, I can’t see my brother coming late night, alcoholic, nooo I cant imagine this....." I should say she is a melodrama queen, I picturised her in a 1970 type movie and saying a dialouge like 'nahiiiiiiiiii...........kehdo ke yeh jooth hai .......yeh nahi ho sakta.............yeh sab sunnne se pehle dharti maa ne mujhe apni godd mein kyun nahi sama diya..........' and then I could not control myself and started laughing, definitely I was a centre of attraction in the coffee shop but courtesy my thought process, I could not stop laughing. But I know she was angry and I apologized immediately I said, "Sorry Pooja, but now on a serious note, please don’t interrupt me in between let me complete, let me share my views my thoughts with you rest it’s your family matter and will not interfere." She said "OK".

“See, do you know more than 45% of India's population work in this call centre, I agree, as a sister, as a well wisher you will always feel that your brother does something that’s very unique, intelligent, outstanding etc etc and you are not all wrong if you think like this. Agreed, when compared to profile of an Investment banker, Fund manager, HR head, marketing and Advertising head etc etc this profile has no learning involved in it. But, just to ignore saying this industry has no growth is something that’s completely wrong. Its not only our degrees and our experience that will lead us towards success, definitely they do and they are very important for our professional lives, but, something that’s more important than all this is our self motivation, our aggressiveness, our determination towards our goal in our lives. Pooja I have 2 good friends working in a leading BPO and would like to tell you their success story in short. They both joined as an agent some 5 yrs before in a leading call centre of Mumbai, started their part time MBA and today one of them is a UNIT HEAD managing a unit of 100 agents for a particular process and when a profile includes management of a group of people there is no need to include that the complete responsibility about the quality of service rendered and being an out bound process also the revenue earned from his team. And my second friend, he got shifted to the administration department as he wanted to start his own call centre so wanted to get trained in every possible aspects of BPO. And, today he started his own BPO, successfully managed to achieve projects of couple of leading companies of UK and AUSTRALIA. Defiantly at the early stages it has to be out bound but that’s something which can be made vast later on, isn’t it? Dear BPO is a vast industry, call centre is just a part of it, each and every companies need to outsource their work due to several reasons like to concentrate on the main core business, efficiency, higher profit motive etc etc. Now, can you imagine your brother going to UK for business trips and a CEO of a leading call centre? Or at a very respectable position of a leading BPO? Would you still react in a similar manner the way you reacted today?

I have still not completed pooja. I still need to clear your doubts you have regarding the knowledge and other aspects of Callcentres. All these high profile people in our society, with their high profile jobs and their extra ordinary qualifications feel that they have got a license to speak any thing and everything for those people working in callcentres. Sorry If I am sounding rude this time, I have no intentions to speak anything negative about the high educated people in fact even I respect them because of their intelligence, their self motivation and their determination towards their work. They are actually role models for the upcoming generation but, just because they are blessed with superpower full position and degree they do not get a license to speak anything that hurts or ruins any ordinary men's image in the society. How easily they say," what’s the learning in a call centre? , now I want to ask them a simple question our older generation more then 50% were into the retail business of sales of stationary, grain merchant(retail), cloth merchant(retail) , fast food stalls etc, now can anyone please explain me what have they learnt in their entire professional life ?
Or I should say they have a PhD degree in sales of stationery items, selling books and pencils, selling icecreams, selling sarees and kids wear. In fact I have heard people saying" kya margin wala line hai ...bosss....kitna chaapta hai ". So now where is the learning? In fact they were known as respected businessman. What I am trying to convey is, up to certain age learning plays a very important role and if you are lucky enough you learn and earn for your entire life but, after a certain age there are responsibilities where you need your money, not your knowledge. What will a 27yrs old guy feed his son? Food or knowledge?
Still I am not done Pooja, you gave a pathetic reaction on Night shifts, are you aware about the profiles of nurses and ward boys in hospital, airhostess, people of hotel industry, people in army, air force.....do I need to speak anything more on this ? I think you are smart enough to understand, aren’t you ?

One more thing, Drugs, night life, alcohol.....still in your mind right? Pooja, all the people who are working in BPO are above 18. Do you understand the meaning of above 18? ADULT, ADULT who is mature enough to take his own decisions, who has a right to vote and when we talk about adults we should not forget that they need to take there own decisions, let them learn from their own mistakes, let them see this world in their own, We cannot spoon feed them all the time. That’s all what I wanted to say; now you decide......"

Hey guys, I am neither trying to change everyone's mind, nor I am interested to become a politician, my aim is to convey the message of peace and to politely request each and every individual of the society to respect each other as they are, remember guys everyone is not born with a silver spoon, you need to earn that silver spoon and that requires not only hard work but also love and support from the society.

LOVE

Today I feel to write on a topic which is always read with curiosity specially among the younger generation, a topic which everyone loves to discuss and that's topic of LOVE. But somehow I feel the word love has changed its definition completely. LOVE a word which comes with an essence of sacrifice, a sort of craziness has somehow lost it identity completely in this today's new and modern world. People today are so addicted towards the mechanism and the modern technology that they expect the same kind of leisure and comfort even in relationships. People today are open for relationships but not for any kind of commitment towards life but, does that life make any kind of sense where there is no commitment towards your loved ones ???? at least not to me.
But, courtesy bollywood who feels and very proudly feels that they and only they can describe analyse and represent love, but, is it true ? Is that reel life love actually possible in our real lives ? but still we get carried away with all those reel life love stories but guys, LOVE is not just a physical attraction but much much deeper than a physical relation. Its all about committing ourselves to our partner for the rest of our lives, to be faithful towards our partner and most important is to respect our partner and accept him/her as they are.

But, In this modern and competitive world who follows all this,in fact I sometimes feels people do not understand the difference between their mobile phones and their girlfriends which changes as per the demand and requirements and everyone wants the latest model. There is one more important thing which I feel to add and I strongly feel that if its not added the topic would remain incomplete. There is one latest fashion in to days younger generation and that's break up ke baad friendship and again courtesy to our own bollywood. One of the latest and the most awaited movie love aaj kal displaays the same kind of relationship where a guy falls in love with a girl and suddenly they feel that they cannot remain happy together and happily end their relationship but, still remain very good friends with each other and unknowingly again get involved in the same kind of relationship with each other,but again there is a twist one partner suddenly realises the need to get married and again a breakup and a promise of no relation to make a happy married life but, suddenly 24 hrs post marriage bride realises that she is actually in love with her ex , how stupid is this now ? Just because you are beautiful, earn handsome salary and are very intelligent do u actually get a license to ruin any ones life ? yes, you are free to take your own decisions in life and can have a choice in your life but, you can never take anyone else for granted just because you yourself are not sure about your feelings in your life.


At the end of the movie everyone is happy ke hero heroine mil gaye but what about the guy who got married to that girl why is that love and sacrifice unidentified ? Isn't that true love ? Isn't that a true sacrifice ? I would like to add one more thing that I am not at all against the movie,in fact hats off to the director to make such an entertaining movie but, my only question is what after that ??? at the end of the day what message are we passing to our younger generations ??? to take people for granted specially who loves us truly just because we are not sure about our destiny ??? do think about it guys......

I would like to conclude it by saying that let the world be completely modern and full of the new technologies but, let the feeling of love remain as pure and as fresh as it was before. Let us not try and make it very comfortable and lavish as our other modern technologies.

For my mom..........!!!!!!!!

Dear Mummy,

Mom, you must be feeling that what made me write this letter to you on this simple day. Yes I will call it simple day because there is nothing very important happening or going to happen in these days, but, I feel I don't want to wait for any such occasion to write to you and say what all I aways wanted to tell you. In fact, today I want to say all what I did not say when I was suppose to say it, sometimes because I did not understand the importance of what all you did for me and sometimes when I understood everything but had no words to appreciate you or just to say a "Thank you mummy !!" , mom sometimes I purposely did not say thanks because it required much much more then just a THANKS .

Sometimes it was not easy to understand what you wanted to explain, what all you wanted me to understand so that I could lead a better life than what I had but, may be it was because I was too young to understand. But, I appreciate you for each and everything you did for me this includes the most important and I should say the most precious thing you did for me and that is you were not only my mom but my dearest and closest friend I ever had in my entire life till now. You treated my like a friend and advised me like a mother and that's the only reason why I am so successful and most important I am so happy in my life, yes I am happy and you know why, all because of those recent things that happened to me and the way you supported me in each and every tough situation in life which I think you must have understood by now and know the reason why I did not mention in this letter, Its only because when it is a past it has to be forgotten.

Well, this was something very recent. But, I still remember those small mischives that I use to do and make you angry but trust me mom today it really makes me feel laugh and feel so proud that I have such a loving and caring mom. Hey, do you remember I was so crazy about your cosmetic items when I was in my Kinder Garden. It was so difficult for you to find new places always and hide them from me, but still I was smart enough to find them.....hahaahahha !!!! You know mom why was I so crazy about your cosmetic items ? It was because I wanted to be like you, whenever I use to see you using them I use to feel that If I apply this even I will be like you, because I always wanted to be like you Mummy...!!!!!! never found anyone more beautiful and charming then you. For me my mom was most beautiful, charming and yes "very cute" this is what I keep telling you all the time (very cute) because when my eyes look at you is not only the outer beauty but also the inner beauty of yours, the affection and care that you keep showering on me till date and which is very very precious to me than any other thing on this planet.

I agree I was not always an obedient child and sometimes was too stubborn but, there is only one word that I have to say for this "SORRY", sorry for all what I did against your wish. I know I am trying to be very kind towards myself by just saying sorry for all those time when I hurt you but the reason for just saying sorry is that I do not want to repeat my mistakes what I did when I argued with you for a wrong reason. But, trust me mom there was never an intention to hurt you, whenever we had a difference of opinion I might have ignored your opinion and must have moved forward but there was always a guilt feeling later in my heart.

Mummy do you know what I still miss the most? I remember those days when you used to embrace me in your arms while returning back from school, those moments will never come in my life again . I wish I could be so small today also and can enjoy the same kind of love and affection from you in that particular way. But I guess life has to move on and some of these moments can never be repeated but can be only cherished for the entire life. But, mom as I grew older I got a lovely and most important is that I got a most reliable friend with whom I can share everything which bothered me in my life, and you gave me the most successful solutions for each and every complicated problem of my life.

I think this letter of mine is too short to express my feelings towards you but still I feel I am happy that I got a chance to tell you all what I wanted to tell you my dearest Mom. I know I am trying to be little selfish but there is one more and probably last wish of mine to you and that is keep loving me the same way you did till today and support me always for the rest of my life. Correct me whenever I am wrong but, always be with me, I need your support for each and everything that I do in my life and once again thanks for everything.

Your loving daughter,

Vidhi......

When I met someone.....................

I was walking alone on a silent road one evening and suddenly he came in front of me and said " Hi !!! How r u ?........" , he was a stranger for me I said, " Who r u ? I don't know you........." he said, " Yes, that's the biggest regret of my life that u don't know me, you know everyone who is close to you but u don't know me ........" and I interrupted in between " excuse me..........I think there is some misunderstanding from your side I am very sure that I don't know you and I have have never met you before any day in my life, so, excuse me plzzzzzz.........."

but he did not stop, he again started as if he did not hear anything what I said.



" Do you want me to prove it, I challenge you that I know you better than you know yourself...dear I know you since you were in your kinder Garden, I always wished to play with you but you never asked me.....I still remember how beautiful and charming you use to look in your pink colour school uniform ............." and I was completely shocked that time "hey Mr. plz stop this non sense OK ............. you think by saying all this you will impress me, I don't entertain all this, plz stop all this and move away from here"



He was still smiling and said " you still don't believe me, I know and I don't blame you for this because it was always me who noticed you but u never noticed me anytime, you were always so busy with your own friends and your family that u never got that much of time to notice that someone is so concerned about u and cares for you than anyone else in this world. I was always there with you in your each and every happy and sad moments of your life, how can I forget that day when you scored highest in your college in 12th board and you were feeling so happy so satisfied as it was a dream come true for you, I had seen you working extremely hard and I should say you actually deserved it what u had received. Believe me I was very happy for you."



"Are you a CID officer or something ?????? or a professional romeo ???? who finds out everything about a girl and then tries to impress her using this type of polite and attractive language.........", I said. " hahhahahaha, I know how difficult you are and that's what makes you so special and different among those other girls." he said.



" OK fine, u claim that you know me since my childhood and about each and every precious moments of my life. So now tell me why it took so many years for you to come and tell me, if you really cared for me you would have come at that time itself............." but he interrupted in between " I always wanted to be close to you, always wanted to be your best friend but you never noticed me, whenever you were in need of someone you approached your friends your family but never me. I consoled myself that your happiness is more important than anything. But now I feel that I should tell you everything, then it is up to you whether you believe it or not .........."



"Do you still feel that I will trust you........." I said, but, somewhere in the corner of my heart even I wanted to trust him I don't know why but even though I was talking rudely to him I wanted to know more about him. I think it was because of all that he said so confidently. But I never showed this feeling on my face and he instantly said " You just pretending that you don't trust me .........but you have got many questions about me in your mind right ? don't hesitate ask me whatever you feel like asking ." and he smiled.



I was shocked " hey do u even read people's mind ? are you an astrologer or someone ?" I said. He said " Dear I said I know you...................I know what you think, what you like,what you dislike etc etc .........that's the reason why I claim so confidently."Then I smiled and I asked him "OK tell me your name" , he said, My name is ......................."



















tring tring..............tring tring............ It was my mobile that was ringing '" hello Vidhi, where r u, I hope you are still not sleeping we need to be in time today at college mid term results are going to be declared yaad hai na...........ke bhul gai ..........", and I was smiling , I felt, I still wanted to be in that dream world but then it was disappeared I had lost that moment forever and a drop of tear came out of my eyes !!!!!!!

Dreams................

We all dream don't we ??????? and most of us dream almost everyday, everyone has their own dreams but the most exciting part in our dreams is it changes as per the different stages of your life..............our dreams are actually our priorities which changes at every different stages of life.

When I was a kid my dream was to have a house made of chocolates, a garden full of lolly pops and everything made out of that sweet yummy choc late.........wow !!!! it sounds so innocent........ so cute right ?.........because that is what a childhood is, not only for me but for everyone......its all about fun and enjoyment at that stage dreams have got nothing to do with real life, but, things change gradually, then it all comes for marks, degrees,
standing first in class, preparing for all the competitions etc etc.

But till now there is one thing that I have noticed, Its only our dreams who can make us successful or a failure in our life, suppose if we had no dreams in our life ............ then there would be no hard work no ambitions nothing !!!!!!!!! life would have been nowhere guys !!!!!!!!!!! Our dreams are our motivators they motivate us to reach at a height in our life, to achieve success, to achieve fame,money and everything else in life.

Well this was all about when we dream about something and we assume about getting the same in return. But, what about those dream that we cannot full fill any day in our life, don't we have those broken dreams still somewhere in any corner of our heart guys. Even though they are broken they are so capable that they can make you cry, aren't they ???? but there is hardly anything that we can do about it right ???????

But its all part and parcel of our life which we need to accept and move forward in our life . :)


Vidhi

ahhhhhhhh I cannot forget this !!!!!!!!!

This is gonna b one of the most memorable event of my life..........................its sometimes so funny to b STUPID.............seriously i mean it. People tend to find out jokes frm stories and all other stuffs but u know wat ?? fun is acctually present in our daily routine life, we should be smart enough to find it out................well i think this was a lill overdose of philosophy.........sorry guys :)

Lets talk abt the main story now.............. some dayz before i got a privelage to insure a "pilot" let me inform all my frnds who come frm a non insurance background that to insure a pilot is next to impossible bcz no company is ready to take risk by insuring avaition people...........but as u all know i m Born lucky in such matters........people in this industry from last 5 or 6 yrs did not get this chance but I got it in just 6 monhts !!!!!!!!

But...............its gonna b against all rules and regulations if I complete the assigned task without creating any blunders in it ...............u know na i m that type of a person jo galatiyaan kar kar ke seekhta hai !!!!!!!!! ;)
and the guy was soo sweet (pilot) that he had a complete faith on me ( definately he had a regret fot it later !!!!!!!!!!! LOL..........)

So the fun begains now..................I did all the formalities with him and subbmitted all the documents and was very happy abt the experience I got..........................but.....................there i got a ring frm my operations dept and the lady on the opposite side said......." Vidhi, u have subbmitted a case of Mr. XYZ Singh (sorry can reveal the name ) on xyz Date but the application is Rejected bcz he has mention that he is involved in criminal activities ................................" MY GOD !!!!!!!!!!!!!!!!!!!!! I was like wat the hell r u speaking ????????? R u in your senses ??????????????????? Have u lost it ?????????????????????

and again that female on the opposite side said " yes Vidhi there was an option below "R U INVOLVED IN ANY CRIMINAL ACTIVITIES ? Y/N and the ans marked is Y ....................did u fill up the form on customers behalf ????????? GOd ................i was like ...........and frankly speaking it was me who filled up the form and it was 100% my mistake but cant reveal this in front of the operations people................god I know how much effort I had to put to convience the operations people to take the case forward ..................

BUT......................that was not the end unfortunately.............afet 2 dayz i again got a call frm the operations dept " Vidhi srry we cannot take this case forward because..........in the mandatory answerable questions ur customer has mentioned NO OF HOURS TRAVELLED = 420 NO OF ACCIDENTS COMMITTED = 420....................
hellllllllllllllllllllllll it was a hell for me , my boss was not ready to help me (bcz he was too new to the organisation and had no idea abt how the pilot case works ) my bad luck :( ...................................again I had to go back and convince the ops people and do all the formalities again.......and this time I had kept my fingures crossed ................ things went smoothly for some dayz ................even I was busy wid my routine stuff and again afer some dayz i got a call............this time it was my faithfull customer MR Pilot himself................." Vidhi !!!!!!!!!!!!!!!!!!!! WAT IS THIS ?????????????? WHAT THE HELL HAVE I RECEIVED ??????
........................"
i said " wat happend sir ?" he said " these documents say that the nominee is my "son in law" what the hell is this I wanted to make my SON nominee ............ I want my money back.........................

AND GUESS WAT I SAID ?????????????







" SORRY SIR I M NO MORE ASSOCIATED WITH THIS COMPANY ........................"
lollllllllllllllzzzzzzzzzzzzzzzzzzzzzz

my baby steps

Hi !!! I am very new to this world of blog and everything....................lets see how exicitng it is to blog and everything